777ok Privacy Policy

1. Introduction and Scope

777ok ("we", "our", or "the platform") operates a trusted online betting and casino service for users in Bangladesh. By accessing our website 777ok.lat or using any of our services, you agree to the terms of this privacy policy.

This privacy policy explains what types of personal information we collect, how we use that information, who we share it with, and what measures we take to keep your information secure. This policy applies to our website, mobile application (if applicable), live chat, email communications, and all digital services.

If you disagree with any part of this policy, please refrain from using our services and contact our support team.

2. What Information We Collect

When opening an account at 777ok and while using our services, we may collect the following types of information:

2.1 Registration and Identity Information

• Full name (in Bengali or English)
• Date of birth (for age verification)
• Email address
• Mobile number
• Country and address of residence
• Password (stored in encrypted form)

2.2 Identity Verification Documents (KYC)

For financial compliance and fraud prevention, we may request the following documents in certain situations:

• National ID card (NID) or a copy of your passport
• Proof of address document (utility bill or bank statement)
• Proof of payment method ownership (bKash, Nagad, or Rocket account details)

2.3 Financial and Transaction Information

• Deposit and withdrawal history
• Identifier details of the payment method used (bKash number, Nagad number, etc. — not the full password)
• Transaction amounts and timestamps

2.4 Technical and Usage Information

• IP address and device identity
• Browser type and version
• Operating system
• Time and duration of site visits
• Cookie and session data
• Gaming history and betting activity

3. Purpose of Data Collection

We use your information for the following purposes:

3.1 Account Management and Service Delivery

Your information is essential for creating accounts, verifying logins, processing transactions, and distributing bonuses. It is also used to correctly apply the ৳100 minimum deposit and ৳1,000 minimum withdrawal limits.

3.2 Identity and Age Verification

777ok is for users aged 21 and above only. Identity information is required to confirm age and to prevent a single person from holding multiple accounts.

3.3 Security and Fraud Prevention

Technical and financial information is analysed to detect and prevent unauthorised access, money laundering, and other illegal activities.

3.4 Customer Support

Our 24/7 Bengali-speaking live chat and email support team uses your account information to resolve your issues. Without it, we are unable to provide you with proper assistance.

3.5 Legal Compliance

Your information may be required to comply with applicable laws and regulations and to provide necessary information to regulatory authorities.

3.6 Service Improvement

By analysing user behaviour, we improve our game collection, payment processes, and overall experience.

4. Information Sharing and Disclosure

777ok does not sell or rent your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

We work with trusted third-party organisations for payment processing (bKash, Nagad, Rocket), identity verification, and technical infrastructure management. These partners are held to strict data protection agreements.

4.2 Legal Requirements

We may be required to disclose information in response to a court order, legal process, or a lawful request from a government regulatory authority. Where possible, we will try to inform you before making such a disclosure.

4.3 Business Successors

In the event of a company merger, acquisition, or asset transfer, your information may be transferred to the new entity. The same privacy protections will be maintained in such cases.

4.4 With Your Consent

With your explicit consent, information may be shared with third parties for specific purposes beyond those mentioned above.

5. Cookie Policy

777ok.lat uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.

5.1 Essential Cookies

These cookies ensure the core functionality of the site — they are essential for maintaining login sessions, security verification, and completing payment processes. Disabling these cookies will prevent the site from working properly.

5.2 Functionality Cookies

Functionality cookies are used to remember your language preferences and login details, and to provide a personalised experience.

5.3 Analytics Cookies

Analytics data is collected to understand how users interact with our site. This data is analysed in aggregate and does not identify any specific individual.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some services to stop working.

6. Data Security Measures

777ok applies industry-standard technology and practices to protect your information:

• SSL Encryption: All data between your browser and our servers is protected with 256-bit SSL/TLS encryption. A padlock icon in your browser's address bar means the connection is secure.
• Password Hashing: Your password is never stored directly — only a strong cryptographic hash is kept.
• Two-Step Verification: Additional verification steps are applied for suspicious logins or large withdrawals.
• Restricted Access: Only authorised staff, and only when required to carry out their responsibilities, can access your information.
• Regular Security Reviews: Our technical team regularly tests for security vulnerabilities and provides immediate fixes.
• Data Minimisation: We only collect information that is genuinely necessary to provide our services.

Complete security over the internet cannot be guaranteed. However, we commit to continuing our best efforts to protect your information.

7. Your Rights

You have the following rights over your personal information:

To exercise these rights, contact our support team at: [email protected] — we will respond within 30 days.

8. Data Retention Period

We retain your personal information only for as long as it is necessary:

• Active Account: All relevant information is retained for as long as your account remains active.
• Closed Account: Even after an account is closed, certain information may need to be kept for several years in accordance with legal requirements.
• Financial Transaction Records: Deposit and withdrawal history is retained for an extended period in compliance with financial regulations.
• Communication Logs: Customer support conversations are retained for a limited period for dispute resolution and quality control.

9. Protection of Minors

777ok is for users aged 21 and above only. We never knowingly collect personal information from minors. If a parent or guardian becomes aware that their child is using our services or has provided personal information, please notify us immediately at [email protected]. We will promptly delete that information and close the associated account.

10. International Data Transfers

Our servers and data processing infrastructure may be located outside Bangladesh. For such international data transfers, we ensure that the standard of data protection is equivalent to that described in this privacy policy.

Before transferring data to a third country, appropriate safeguards are put in place — such as standard contractual clauses or data processing agreements.

11. Policy Changes and Updates

This privacy policy may change from time to time due to business changes, the introduction of new services, or legal requirements.

For significant changes, we will notify you in the following ways:

• A notification to your registered email address
• A notification message when you visit the site
• An update to the "Last Updated" date at the top of this page

Continuing to use our services after a policy change indicates that you have agreed to the new terms. If you do not agree to the changes, you may request that your account be closed.

12. Third-Party Sites and Services

If our site contains links to external websites — such as payment gateway portals or game provider portals — this privacy policy does not apply to those sites. Those sites have their own privacy policies and we are not responsible for their operations.

Game providers such as Pragmatic Play, JILI, Spribe, and PG Soft follow their own data processing policies. Your direct interactions with them fall under their own policies.